Payment Policy

Effective Date: February 23, 2025

At Catchtopis, we aim to provide a seamless and secure payment experience for all our customers. This Payment Policy explains the payment methods, currency details, and transaction security for purchases made through our website https://catchtopis.xyz/.

1. Accepted Payment Methods

We offer a variety of secure payment options for your convenience:

Credit & Debit Cards

  • Visa
  • MasterCard
  • American Express
  • Discover

Digital Payments & Wallets

  • PayPal
  • Apple Pay
  • Google Pay

Bank Transfers

  • Bank transfers are accepted for bulk orders or wholesale purchases. Please contact us at Catchtopi2gmail.com for details on how to make payments via bank transfer.

Buy Now, Pay Later

  • For eligible customers, we offer Buy Now, Pay Later options through:
    • Klarna
    • Afterpay

2. Pricing & Currency

Pricing

All prices listed on our website are in USD ($) unless otherwise specified.

  • Prices may change without notice.
  • Any customs duties or import taxes are the responsibility of the customer.

Currency & Exchange Rates

For international orders, your payment will be processed in USD. Your payment provider will convert the currency according to their exchange rate. Additional fees may apply depending on your bank or payment provider.

3. Payment Security & Fraud Prevention

We take payment security seriously and employ several measures to protect your financial information:

Secure Transactions

  • All transactions are processed using SSL encryption technology to secure your payment information.
  • We follow the Payment Card Industry Data Security Standard (PCI DSS) to safeguard your data.

Fraud Prevention

  • We use automated fraud detection systems to identify suspicious transactions.
  • If your payment is flagged for verification, we may request additional identity verification to protect against unauthorized transactions.

4. Order Confirmation & Payment Processing

Once your payment is successfully processed, you will receive:

  • Order Confirmation: A confirmation email with your order details and estimated delivery date.
  • Payment Receipt: A receipt from your chosen payment method (PayPal, credit card, etc.).

Payment Processing Time

  • For credit card and digital payments, your order will be processed immediately after payment is confirmed.
  • For bank transfers, processing will begin once payment has been received and confirmed.

5. Refunds & Chargebacks

Refunds

If you are eligible for a refund:

  • Refunds will be credited back to the original payment method used for the purchase.
  • Refunds are typically processed within 7-10 business days.

💰 Note: Refunds will be issued for product price only; shipping fees are non-refundable.

Chargebacks

  • If you dispute a transaction or initiate a chargeback, we will investigate and attempt to resolve the issue. However, unauthorized chargebacks may lead to account suspension.

6. Late or Missing Payments

If your payment is late or missing, we recommend that you:

  • Check with your bank or payment provider for any processing delays.
  • If you suspect an issue with your order, please contact us at Catchtopi2gmail.com for assistance.

7. Payment Issues

If your payment is declined, please check the following:

  • Card Details: Make sure the card number, expiration date, and CVV are entered correctly.
  • Sufficient Funds: Ensure your account has enough balance to complete the transaction.
  • Bank Restrictions: Some banks may block international transactions. Please contact your bank to resolve any issues.

8. Contact Us

If you have any questions or concerns regarding our Payment Policy, please feel free to contact us:

📍 Address: 2400 Spring Street, Findlay, United States
📞 Phone: +1 217-756-8428
📧 Email: Catchtopi2gmail.com
🌐 Website: https://catchtopis.xyz/